FAQs

How do I cancel/amend/change my order or shipping details?
Please refer to our ORDERS & PAYMENTS page.

Where do I key in my discount code?
Please refer to our ORDERS & PAYMENTS page.

Do you ship to my country?
Please refer to our SHIPPING page.

How much / How long is shipping?
Please refer to our SHIPPINGpolicy.

Where is my order?
Please refer to our SHIPPING policy.

How do I make a return/exchange?
Please refer to our RETURNpolicy.

Where are you based? 
We operate exclusively online and do not have a physical shop! We are citizens of the world and have procurement offices located in major cities world wide. Drop us a note via our CONTACT FORM if you have more questions. We’d be glad to assist and will ALWAYS reply.

How to order?
1) Click on the ADD TO CART button. Check that the QUANTITY and COLOR selections are correct. If you would like to change the QUANTITY, just click on the "-" Minus Sign Button once to reduce your quantity selection by one.

2) Click on the CHECKOUT button.

3) Click on ORDER SUMMARY to key in your DISCOUNT CODE if you have one. 
You may choose to pay via PAYPAL if you have an account. Otherwise, please key in your shipping address and click on the CONTINUE TO SHIPPING METHOD button. 

4) Check that your shipping address is correct, select shipping method, then click on the CONTINUE TO PAYMENT METHOD button.

5) Key in your credit card details. Then click on the COMPLETE ORDER button. 
You'll receive an order confirmation email upon successful payment. Do check your spam or junk mails if you can't find your order confirmation email. 

If you still have difficulty ordering, drop us a note via our CONTACT FORM

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